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Programs That Perform.
Operations That Scale. Teams That Deliver.

Program and operations leader with 10+ years of experience turning complex initiatives into clear plans, scalable systems, and measurable results. I lead cross-functional teams, improve operations, and deliver high-impact programs from strategy through execution.

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10+ years

Professional Experience

Web + Mobile

Product Launch Experience

40 %

Engagement Growth

100+

Workforce Led

Fortune 500

Client Delivery

Multi-site

Operations Leadership

ABOUT ME

I turn complex initiatives into clear plans, strong teams, and scalable operations.

I'm a program and operations leader with 10+ years of experience leading cross-functional initiatives across technology, consumer brands, creative production, hospitality, and nonprofit organizations. My strength is bringing structure to complexity—aligning people, priorities, timelines, resources, and stakeholders to move ambitious work from strategy through execution.

Throughout my career, I've led multi-site operations, managed Fortune 500 client projects, developed teams of 100+, built operational systems and playbooks, and delivered programs spanning digital products, organizational transformation, large-scale events, marketing, and customer experience. I combine strategic thinking with hands-on execution and a leadership style centered on clarity, accountability, collaboration, and developing people.

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What connects the different chapters of my career is simple: I build the structure, teams, and systems that help great ideas actually work.

SELECTED PROJECTS

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EXPERIENCE

Cross-Industry Leadership. Consistent Operational Results.

Program Director

Legacy Nashville

Project & Product Manager

Softway

Creative & Production Manager

Heartstone Pictures

Lead multi-site program operations, team development, service delivery, and continuous improvement within a complex nonprofit environment. Built scalable systems, playbooks, and leadership structures supporting a 100+ person workforce and contributing to 40% engagement growth.

Managed concurrent technology, creative, and live-event initiatives for Fortune 500 clients. Led cross-functional teams across engineering, UX, design, creative, production, and business functions while managing scope, requirements, timelines, dependencies, risk, and stakeholder communication.

Managed digital marketing and creative initiatives for documentary and client projects, developing social media content, promotional assets, photography, video graphics, and marketing materials while coordinating production timelines and stakeholders. Also served as Production Manager for international documentary filming in Uganda.

Marketing Manager

Digital Marketing Manager

PR Spokesperson + Brand Ambassador

Moody Gardens

Blue Bell Creameries (Early Career)

SPI

Developed and executed strategic marketing campaigns, digital content initiatives, and brand engagement programs designed to increase audience participation and revenue. Managed campaign planning, creative development, and cross-functional collaboration to support organizational growth.

Led digital marketing, content creation, and promotional campaigns supporting major attractions and strategic partnerships, including nationally recognized entertainment brands. Developed integrated marketing initiatives that increased audience engagement and improved campaign performance.

Represented one of America's most recognized consumer brands through television, radio, social media, national promotional tours, product launches, and community events—building an early foundation in customer experience, communications, and brand stewardship.

EDUCATION

BAYLOR UNIVERSITY

BACHELOR OF ARTS

Journalism, Public Relations & New Media

Film & Digital Media

Let's Connect

Interested in discussing program, operations, or cross-functional leadership opportunities? I'd love to connect.

  • LinkedIn

 

© 2026 by Jenalee Alexander.

 

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